Terms of Service

Last updated July 30, 2026

These Terms of Service ("Terms") govern your use of the Bloomo mobile application, web application, and website (together, the "Services") operated by Bloomo ("we", "us", or "our"). By creating an account or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

Our Privacy Policy explains how we handle your personal information and forms part of these Terms.

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1. Who Can Use Bloomo

You must be at least 18 years old to use the Services. By using the Services, you confirm that you meet this requirement and that any registration information you provide is accurate and kept up to date.

2. Your Account

You need an account to use most of the Services. You are responsible for keeping your login credentials secure and for all activity that happens under your account. Tell us promptly at hello@bloomoapp.com if you suspect unauthorised use of your account.

3. The Services

Bloomo helps video creators capture, organise, and develop content ideas — including ideas, notes, drafts, and structured outlines — with optional AI-powered assistance personalised to your niche and audience. We may add, change, or remove features as the Services evolve.

4. AI Features

Some features use third-party generative AI services (including Google's Gemini models) to produce suggestions such as ideas, hooks, and outlines. AI-generated output can be inaccurate, incomplete, or unsuitable for your purposes. You are responsible for reviewing anything the AI produces before relying on it or publishing it. You must not use the AI features in a way that violates these Terms or the terms of our AI providers. See our Privacy Policy for details on how AI features process your information.

5. Instagram Connection

You can optionally connect your Instagram account to Bloomo to bring insights into the app. This connection uses Meta's platform and is subject to Meta's own terms and policies. You can disconnect Instagram at any time via Settings → Instagram Insights → Disconnect, and you can delete connected data as described on our Data Deletion page. We are not responsible for the availability or accuracy of data provided by Instagram.

6. Your Content

You keep ownership of the ideas, notes, drafts, and other content you create or store in Bloomo ("Your Content"). You grant us a limited licence to host, store, process, and display Your Content solely to operate, provide, and improve the Services — including sending relevant parts of it to our service providers (such as AI providers) when you use features that require it.

You are responsible for Your Content and must have the rights needed to store and use it in the Services.

7. Subscriptions and Payment

Some features require a paid subscription. Subscriptions are purchased through Apple's App Store and managed via RevenueCat; billing, renewal, cancellation, and refunds are handled by Apple under Apple's terms. Unless you cancel through your App Store account settings before the end of the current billing period, subscriptions renew automatically. Prices and included features may change; we will provide notice as required by law or the App Store's rules.

8. Acceptable Use

You agree not to:

• Use the Services for anything unlawful, harmful, or infringing on others' rights
• Attempt to gain unauthorised access to the Services, other users' accounts, or our systems
• Interfere with or disrupt the operation of the Services
• Copy, scrape, reverse engineer, or resell the Services except as permitted by law
• Use the Services to develop a competing product, or use automated means to extract data from them

9. Our Intellectual Property

The Services — including the Bloomo name, logo, app, website, and design — are owned by us or our licensors and are protected by intellectual property laws. Except for Your Content, nothing in these Terms gives you any rights in the Services other than the limited right to use them under these Terms.

10. Ending Your Use of the Services

You can stop using the Services at any time and delete your account in the app via Settings → Delete account (see our Data Deletion page). We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or if we discontinue the Services; where reasonable, we will give you advance notice.

11. Disclaimers

The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, and we do not guarantee that the Services will be uninterrupted, error-free, or that content (including AI-generated content) will be accurate or reliable.

12. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, or consequential losses, or for loss of profits, revenue, data, or goodwill, arising from your use of the Services. Our total liability for claims relating to the Services is limited to the amount you paid us for the Services in the 12 months before the claim arose. Nothing in these Terms excludes liability that cannot be excluded by law, and nothing affects your statutory rights as a consumer.

13. Changes to the Services or These Terms

We may update these Terms from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page, and material changes will be notified in the app or by email. Continuing to use the Services after changes take effect means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws applicable in the place where Bloomo is established, except where the mandatory consumer protection laws of your country of residence apply instead. Nothing in these Terms limits any rights you have under those laws.

15. Contact Us

Questions about these Terms? Email us at hello@bloomoapp.com.